Had a new flat roof window delivered at the start of March (6th/7th). Fitted eventually but tricky. Once in place couldn\'t work out how to drive open/closed. After contacting velux and sending some photos it turns out there are components missing from the window so there are no mains to connect on to. Exchanged several emails/calls with a ton of photos, filling in access forms etc so an engineer could be arranged to come and fit the parts. The date given was 28th April so over a month. A little disappointed really with the experience so far.
