veluxblindsdirect.co.uk Reviews

Consumer Goods

(15200 public reviews)
Rating of  8.7  from 0 - 10
veluxblindsdirectcouk
8/10

Your picture instructions are not very helpful. There is a definite knack to installing the solar blinds. I found the insertion of the grey plastic cord holder really difficult until I discovered you had to apply pressure at the bottom first. There were a number of other issues. Your website mentioned installation tips, but it just took me to the same pictures I already had. An in depth video would have been really helpful. I still have a part to fit and I have no idea what purpose it provides. Everything seems to work fine without it. Also, your pictures show attaching 3 screws to the rails and there are actually only 2 holes which is really difficult to see once they are in place. However, once I got to the sixth blind, I did find it really easy to install! I’m an expert now.

Comment by veluxblindsdirect.co.uk:

Thank you for sharing your experience. We're sorry to hear that the product installation did not live up to expectations. If there's anything we can do to help, please reach out to our support team.

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