You didn't not mention that the blind rails were GLUED to the framework.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback.
We’re sorry to hear that this was not clearly communicated.
Your comment is very important, and we will share it with our product and documentation teams to help ensure such details are clearly highlighted in the future.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that this was not clearly communicated. Your comment is very important, and we will share it with our product and documentation teams to help ensure such details are clearly highlighted in the future.