I ordered 2 items. The one shipped by a courier was delivered. The item shipped using royal mail is pretty much lost now. Apparently delivery was attempted 3 times but no card was left. I now do not know where my parcel is so cannot drive to collect it in person. Really terrible service. Would recommend dropping this delivery option as there are so many reliable services available these days, with useful tracking information . Royal mail is not one of these! Am on hold calling royal mail and there is a 60min waiting time to talk to someone as the robot could not help.