I had to request delivery information as none was offered. I received order confirmation and invoice information but no delivery date. I had to ask you for an update and Credit Control said " the order is expected by 1.6.26" a phrase that lacks clarity. It was Royal Mail who confirmed date and time - PM on 29.5.26 - fortunately I was at home.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that you did not receive clear delivery information. We understand how important it is to have accurate and timely communication regarding delivery dates. We’re glad that Royal Mail was able to confirm the delivery timing, but we recognise that this should have been clearly communicated to you from the outset. Thank you for bringing this to our attention.