Hahahaha, you’re asking for feedback before I’ve even had my order. Your incompetence is outstanding. You put a 4kg package on an 18 wheeler hgv to deliver in the Cotswolds. Honestly my 11 year old would do a better job with your logistics. You also emailed to say you’d lost the package. Genius. Any chance I’ll ever get these velux blinds delivered. Thoughts?
Comment by veluxblindsdirect.co.uk:
I'm sorry to hear of your disappointment with the delivery service provided by the carrier. Please rest assured, feedback has been provided. On checking the parcel tracking, I am pleased to confirm delivery of your order on the 27th May. I sincerely apologise for the delay on delivery with your order. Whilst we tried contacting you by telephone and e-mail on the 21st of May and again on the 27th, we did not obtain your response, therefore, I trust the matter has since been resolved to your satisfaction.