Haven't had the blinds fitted yet so can't comment on fit or quality
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We understand you haven’t had the opportunity to install the blinds yet, but we appreciate you sharing your initial thoughts.
If you need any assistance during fitting or have any questions once installed, our customer support team will be more than happy to help.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We understand you haven’t had the opportunity to install the blinds yet, but we appreciate you sharing your initial thoughts. If you need any assistance during fitting or have any questions once installed, our customer support team will be more than happy to help.