I bought 6 electricity operated ceiling windows. One was damaged in transit which then caused a delay to my construction until a replacement was delivered, perhaps the packaging should be reviewed. Mt builder was CR Construction based in Newtonmore. I am delighted with the windows now that they are installed. Subsequently I ordered a bridge (free of charge, thank you) it was hard to find on your website even though I knew what I was looking for and then subsequently again I have ordered a room thermostat / monitor for the system and found it difficult to understand what was included in the bundles which included the thermostat on your web site. In the end I ordered just the thermostat.
Comment by veluxblindsdirect.co.uk:
Thank you for your detailed feedback. We’re sorry to hear that one of the windows was damaged in transit and understand the impact this had on your construction timeline. Your comments regarding the packaging will be shared with our team for review. We’re pleased to hear that you are now delighted with the windows following installation.