Very difficult to understand setting up the gateway and app. After establishing the device in the network the app still could not find the gateway even with all security disabled. Pictorial Instructions are not at all intuitive and simply focus on where and how to fix the unit on the wall
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that you experienced difficulties setting up the gateway and app, and that the instructions were not as clear or helpful as they should be. If there's anything we can do to help, please reach out to our support team.