We are extremely disappointed by the expensive solar powered window we recently purchased. It doesn't work. We bought it because we are both disabled. We have just bought a Velux pole to open it manually, but neither of us is strong enough to operate it - there's a saying for that: "good money after bad".
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are very sorry to hear about the difficulties you’ve encountered with your solar powered window, and we understand how disappointing and frustrating this must be. This is certainly not the experience we want for our customers. We would very much like the opportunity to look into this for you and find a suitable solution. Please contact our Customer Service team with your order details, and they will do their best to assist you as quickly as possible.