veluxblindsdirect.co.uk Reviews

Consumer Goods

(17382 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
8/10

The awning blinds are great and I was delighted to be able to install them myself, once a friend had translated the hieroglyphs into instructions! PLEASE can you include written installation instructions for those of us who find pictograms too vague. Also, if there's a chance that the delivery will come in multiple instalments, can you please warn us? Having placed an order for five blinds, I was concerned when only one arrived...

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're delighted to hear that you're pleased with the awning blinds and that you were able to install them yourself. We also appreciate your constructive comments regarding the installation instructions. We understand that pictogram-based guides may not suit everyone, and your suggestion to include written step-by-step instructions is valuable feedback. Additionally, we're sorry for any concern caused when only one of the five blinds arrived initially. We understand how worrying it can be when a large order appears incomplete. Thank you again for taking the time to share your experience and helpful suggestions. Feedback like yours helps us continue to improve both our products and the customer experience.

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