Order was delivered, the delivery service left it with a neighbour; however, we had no idea where it had been left. I had to phone up to find out where, the delivery service then was unable to tell me anything so had to call you directly. This could have been more efficiently done but a confirmation note of where the item had been delivered, and with a number to call to seek confirmation on your website.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.