I ordered replacement blind for older type window Diagrammatic instructions difficult to follow particularly stage where the gloomy face diagram is so small that I couldn't see what it was warning against. I was also disappointed that though the product illustrated on the website (for older type windows) matched my existing blind the product I received was different, with a thicker frame and a more vicious action. It's a good product but difficult to open smoothly
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, please contact our team for further support if needed!