veluxblindsdirect.co.uk Reviews

Consumer Goods

(15728 public reviews)
Rating of  8.4  from 0 - 10
veluxblindsdirectcouk
3/10

Whilst I ordered the correct blind model (as dimensions were a perfect fit), the holeless bracket that already came fitted with the window were not compatible with the main blind slider mechanism that I ordered. I hoped some brackets (with screw holes) would've been included in the box so I could replace these but they weren't. These holed brackets are referenced via diagrams in the included manual, causing some slight confusion. Had to result in a DIY solution to hold up the main horizontal blind slider but annoyed having to pay £70+ for a first-party product that doesn't offer spares in the box. Can't fault the blind itself, as that works as it should.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right—please contact our team for further support.

Report for abuse