I'd put off ordering blinds for my Velux windows as I'd had a bad experience with another blind supplier for other windows in the house. I should not have worried! Choosing the right blind was very simple (once I had the window code) on the website. Order confirmation and other communications were good. Delivery came 2 or 3 working days quicker than expected. Fitting instructions were easy to follow with the following caveat: The height of my windows meant I needed a sturdy platform to work on and it was, essentially, a two-man job. An eye-level blind would be easy to fit, but, 12ft off the ground becomes a lot more fiddly. The blackout blinds look amazing and have made such a difference - the dark blue colour is classy. Overall I'd say I had an excellent experience with my Velux online purchase.
