Items ordered but needed a delivery date of 2.5 weeks from order, (16 June). This was set up on the website & confirmed. After a week got an email stating delivery scheduled for 13 June. Contacted Customer Support who stated they could do nothing, I should contact delivery ‘partner’. Notified early morning of 10 June that delivery that day! We were not at home & neighbours inconvenienced. Just not good enough. Cannot see why Velux are unable to comply with agreed arrangements. Spoiled an otherwise good experience.
