The information on the box when it arrived was confusing. It had the code and measurements for a different product to the one I had ordered. Didn’t want to open the box if it had to be returned. Called number given. The call took a long time to get through but the agent was extremely helpful. She recommended that we open the box and the silver plate on the blind matched what I had ordered. Disappointment turned to relief. Fitted very easily and doing the job well.
