veluxblindsdirect.co.uk Reviews

Consumer Goods

(15234 public reviews)
Rating of  8.7  from 0 - 10
veluxblindsdirectcouk
0/10

The blinds are relatively simple to fit if you have diy skills but they do seem fairly flimsy and not sure how they will last with daily use. The insect blinds however are awful and being returned. They are bulky, ugly and ridiculously expensive having to purchase two and a kit for most windows and look a nightmare to fit. Whilst they have video showing how to fit the simpler straight insect blind, there is nothing showing the more complex knee wall insect blind which requires the two blinds and a fixing kit. Probably too complicated to show.. The returns procedure is particularly fussy and time consuming requiring uploaded pictures, form with all the code numbers of all returning items submitted by email for consideration over 72hrs. The t&c’s specify that any with damaged boxes or red tags removed cannot be returned. No information about any return charges so left guessing. The website is particularly unhelpful around the returns procedure and any costs to the customer. They could do well to look at other companies simple return procedures. Would I buy from them again? Maybe the blinds dependant on how well they perform. The insect blinds, an absolute unequivocal NO!

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