When I told customer services that I wasn't available until September for delivery, they rescheduled delivery for BEFORE September. It took 2 attempts to get a correct date that matched my availability even though I'd given my availability really clearly. Delivery was confirmed, eventually, for 4th September. Then I received information saying delivery would be 7th September, ignoring the fact that 4th had been confirmed. One blind was in fact delivered on 2nd September. I had to email Velux again to find out when the remaining 3 would come. They sent me a copy of the tracking information saying it would be 3rd September. This was a mess and could have been avoided.
