When I first phoned Velux to make an enquiry regarding an anti heat blind, the advisor guided me through the website to the exact page and product that I needed. I was told that there would probably be a 3-week wait. The blind arrived only one day overdue but the delivery history from GLS was ridiculous as it went from France to Germany to the UK and back to France so how it made it to the final destination is a miracle. Despite this, the blind is superb and took no more the 10 minutes to install. Ray C
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that our advisor was able to help you find the right product and that you were pleased with the blind itself. While we're sorry that the delivery journey did not provide the smooth experience you expected, we're pleased that the blind arrived with only a minimal delay. It's wonderful to hear that the blind met your expectations and was quick and easy to install.