Customer service - awful, I questioned the delay in shipping and while the reply had a lot of words in, it didn't actually tell me anything. Shipping / delivery was even worse, Evri abandoned my parcels by the side of a busy road half a mile from my house! Altogether a very disappointing experience.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We are sorry that both the communication and delivery aspects of your order fell short. Your comments will be shared with the relevant teams as we continue to work on improving our customer service and delivery processes.