Poor description of items on the website. Very expensive. Long unacceptable delivery time. When the item finally arrived it was not what I wanted. I went to a competitive blind supplier, ordered what I wanted at just over half the price. It was delivered in 2 days. The quality was excellent and very easy to fit. I was so pleased that I ordered 2 more for other Velux windows and they also arrived in 2 days and I am absolutely delighted. I have now got over the total waste of money going to Velux direct and consider it a no brainer as to where to go in future and recommend to others.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Customer feedback is important to us, and we regret that we were unable to provide the experience you were looking for on this occasion.