I find it hard to understand how you can send an order in two separate deliveries when both items are required to fit the blinds ,ie still waiting for the fixing brackets which the blind is waiting for ,having just fitted blinds to Roto roof windows your instructions (not yet installed for above reason) seem overly complicated on first impression .I cannot comment yet on product performance as not yet fitted or in use
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry for the inconvenience caused by the split delivery and understand your frustration, particularly when the fixing brackets are required before the blind can be installed. The items on your order were shipped from two different warehouses, which is why they arrived separately. We aim to have all items delivered at the same time, but unfortunately this is not always possible. I can see that all the items have now been delivered, so we hope you are able to complete the installation.