I tried to find a VELUX approved installer through the web site. You identified 3 different installers in my area and contacted each in turn but I received no response from any of them at all. Very disappointing. As a result, I decided to have a go at it myself - getting the remote control to work for two windows and installing blinds in two more. With the help on the web site I was able to do this and so all is well. Quality of blinds purchased excellent. Very clever design allowing someone with modest DIY skill to do it.
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to share your experience. We're sorry to hear that the approved installers identified in your area did not respond to your enquiries. That said, we're pleased to hear that the support materials available on our website helped you successfully set up the remote controls for your windows and install the blinds yourself. It's especially rewarding to know that you found the installation process manageable with modest DIY skills and that you are happy with the quality and clever design of the blinds. Thank you for choosing VELUX, and we're delighted that, in the end, all is well and that you're enjoying your products.