My low score above was specifically regarding the velux insect blind. It is advertised as ‘easy to install’ but you need a hacksaw and equipment to cut it down to size! Also the website should make it clearer that it might not fit anything other than a perfect, new-build house velux wall… We spent 4hrs trying to make this work in our old house with an attic conversion - and had to give up in the end. A complete waste of £160…
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the insect blind did not meet your expectations and that the installation proved much more challenging than anticipated. We also appreciate your comments regarding the installation requirements. Clear expectations around sizing, compatibility and any tools required for installation are important, and your feedback has been shared with the relevant teams for review. We're sorry for the frustration and inconvenience caused, particularly given the time and cost involved. If you have not already done so, please contact our customer service team, who will be happy to discuss your experience and assist further where possible.