veluxblindsdirect.co.uk Reviews

Consumer Goods

(17753 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
7/10

It is a search to establish exactly what replacement blind is available, and in fact the "replacement" blind is an entirely new installation, not clear at all. Black out blind is a plastic sheet, not a fabric one, also unclear. The installation instructions are difficult to find and incomprehensible. Actually fitting the blind is really difficult as you have to hold it in position whilst fitting two fiddly screws.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We’re sorry to hear that the process of selecting and installing your replacement blind was not as straightforward as expected. We also appreciate your comments regarding the blind material and the installation instructions. Clear product information and easy-to-follow guidance are important, and we regret that this was not your experience. Thank you for taking the time to share your detailed feedback. Your comments will be shared with the relevant team for consideration.

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