I have no idea why you put a sale on a product that you did not have in stock and then when you did have my products and I needed to rearrange the delivery, your customer service agent did not warn me you would deliver my products to someone else. I placed the order on the 27/06/2026. I received one item on 13/08/2026 and I am still waiting for the other two items.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re very sorry to hear about the delays and the difficulties you experienced with both stock availability and the delivery of your order. We understand how disappointing it was to place your order on 27/06/2026 and then face a much longer wait than expected. We have since spoken with you and can confirm that the two outstanding items were successfully delivered. In recognition of the delays you experienced, we also arranged a refund for the first item. We sincerely apologise for the inconvenience caused and for any confusion regarding the delivery arrangements.