Yes- my tracking says my order was delivered Fri 14th August and it was never delivered. My door camera shows no delivery made. I have no tracking number in the UK to trace it. I contacted the delivery service listed in the email sent to me and they said I need to pick up with yourselves but I'm still waiting for a reply and to contact Parcelforce but I have no tracking number! Very disappointing after waiting this long.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear about the issues you experienced with your original order. Following your contact with our customer services team, a replacement order has now been arranged and is currently scheduled for delivery on 18/09/2026. We sincerely apologize for the inconvenience caused and appreciate your patience while we worked to resolve this for you.