Whilst customer service were extremely helpful in ordering the correct blind the installation is not as straightforward as you imply and I now have a £220 blind that is ‘hanging’ off the window and not functioning. We did read all the instructions and used online videos to assist but not sure where to go now other than spend more money on someone to come out and do this job for us
Comment by veluxblindsdirect.co.uk:
Thank you for sharing your experience. We're delighted to hear that our customer service team was able to help you identify and order the correct blind. However, we're very sorry to learn that the installation process proved much more challenging than expected and that the blind is not currently functioning as intended. Rather than incurring additional expense, we would encourage you to contact our customer service team, who may be able to provide further installation guidance and help identify what has gone wrong. We appreciate your feedback, as it helps us understand where installation instructions and support materials could be improved.