In general it was a good experience. My main gripe is that you produce some very good and affordable heat shielding products, which are becoming more and more relevant with the changing climate in the UK, but they could be easier to find. You should be pushing customers to these. And you should be emphasising how easy they are to install. I was quote over £500 to install two £60 external blinds, via your find a fitter tool. I fitted them myself in 15 minutes.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re pleased to hear that, overall, you had a good experience and that you found the heat shielding products both effective and affordable. We appreciate your comments regarding the visibility of these products on our website and the need to better highlight their benefits and ease of installation. It’s also helpful to hear your perspective on installation costs compared to fitting the products yourself.