My parcel was fully open , torn at one end , I only accepted after examination of the goods .... I was pretty sure it was all there , driver was just leaving it at door until I stopped him by saying I was returning it , faulty packaging, he was reluctant for me to thoroughly examine as he was in a hurry, had too many calls to make.... Luckily it was all there , product works well .
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear about the condition of the parcel upon delivery and understand your concern when receiving a package that appeared torn and partially open. We appreciate you taking the time to carefully inspect the contents before accepting the delivery, and we're pleased to hear that all of the items were present and that the product is working well. We also regret that the delivery experience left you feeling rushed and concerned about whether the order was complete. Your comments regarding the packaging and delivery experience are valuable and will be shared with the relevant teams for review.