veluxblindsdirect.co.uk Reviews

Consumer Goods

(17383 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
8/10

The shorter blinds (765W x740L) fit well but the longer blinds (765W x 1360L) do not glide easily in the tracks and I need to be careful when opening them. As they are custom made I would expect all the blinds to perform well. The installation video is helpful but it would be good if it also included how to easily remove the original fitted blinds.

Comment by veluxblindsdirect.co.uk:

Thank you for taking the time to share your feedback. We're pleased to hear that the shorter blinds fit well and are operating as expected. We're sorry, however, that the longer blinds are not gliding as smoothly in the tracks and require extra care when opening. We're also glad to hear that you found the installation video helpful. Your suggestion to include guidance on how to remove the original fitted blinds is a valuable one, and we've shared this feedback with the relevant team. If the operation of the longer blinds continues to be a concern, we would encourage you to contact our Customer Service team so they can review the issue.

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