When my son an I ordered 3 blinds (1 for me 2 for him) At the time we were told they would be delivered together, despite my blind being available within a few days an his would be several weeks. Your tracking site suggested that my son's would arrive on 29th so he took time off work to take the delivery. On 24th he came home to find a note from Parcel Force to say that he had missed a parcel delivery, they would try again on the next business day (Monday) - when his blinds did arrive. I called your customer services where a very nice person told me that, in fact, the two orders were always going to be delivered separately as his blinds were coming from France and mine from UK, she told me that mine would arrive on 29th. 15 minutes after my call I got an email to say that my parcel would not arrive when promised!! At just before 9 last night I got a further email telling me that my order would arrive today. Whilst I was reading the email my son rang me to say that my order had just been delivered!!