veluxblindsdirect.co.uk Reviews

Consumer Goods

(17611 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
8/10

The product is excellent, and the fitting instructions very good! My only criticism is that the delivery was split between to different days. It is impossible to fit the blinds without the parts in the second delivery, so no point in sending them out separately! Then the second delivery was four small parts with together would fit into a small shoe box. They each came separately packed, each in a box double the size of a shoe box!! So the packaging and delivery of these four small components was absolutely ridiculous!!

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're delighted to hear that you are pleased with the blinds themselves. We are sorry that the delivery experience did not meet your expectations. We also appreciate your concerns regarding the amount of packaging used for the smaller components. Your feedback is valuable and will be shared with the relevant teams as we continue to review our delivery and packaging processes.

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