veluxblindsdirect.co.uk Reviews

Consumer Goods

(17257 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
5/10

Blinds arrived OK and look good but the mounting brackets had not arrived so I bought equivalent ones from amazon prime that arrived next day. I will attempt to return yours for a refund. The packaging was ridiculously large for 2 small brackets.each in a box full of air. Easy to use an envelope.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're pleased to hear that your blinds arrived safely and that you're happy with how they look. However, we're sorry that the mounting brackets did not arrive with your order, causing you to source alternatives elsewhere to complete the installation. We also appreciate your comments regarding the packaging and understand your concerns about the amount of packaging used for smaller items. Your feedback has been shared with the relevant teams as we continually review both our fulfilment and packaging processes.

Report for abuse