Your automated system truncated part of my delivery address. The parcel ended up lost in a random location in my (long) street. I contacted customer services and I am yet to hear from you. Thankfully the courrier retrieved the parcel and contacted me to fix the problem. Now I am trying to return one of the items, same thing the customer service just never replied yet.
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to speak with us this morning. We're sorry to hear about the issues you experienced with your delivery and the delay in receiving a response from our customer service team - we are extremely busy at the moment. We're glad the courier was able to locate your parcel and get it to you safely. As discussed, the details of the return are currently sitting with our returns team, and they will email you shortly with further information.