Fitting instructions were very vague and not particulary useful. Took ages to work out how to fit. Video on website didn't work so no help either. Do not use Evri to deliver, they are useless! They have on file to deliver to safe place (enclosed porch). They didn't ring bell or knock n door. ITems were left out in the raod at the top of our drive, where anyone walking past could have stolen them!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that you found the fitting instructions unclear and that the installation process took longer than expected as a result. Your comments regarding both the instructions and video resources will be shared with the relevant teams for review. We're also very sorry to hear about your delivery experience. We understand your concern that the items were left in an unsuitable location. We apologize for the inconvenience caused and thank you for bringing these issues to our attention.