I order the blinds 22/06- no blinds delivered by today 7/07. No website advised 3/4 days to delivery, received email stating 8 days. No customer care adviser to speak to on phone, after 12noon Friday, emailed and received an automatic response saying to busy to do anything. Am very unhappy .
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that we did not meet the level of service you expected. We understand your frustration regarding the delay and the difficulty you experienced when trying to contact our team. Having reviewed your case, we can confirm that you have since been in touch with our Customer Service team and a full refund has been processed. We also understand that you chose not to proceed with a replacement order.