I was very disappointed with the design of this product, I bought a blind from you about a year ago and was very pleased with the quality and design for use of operation with a pole. I found this blind is fiddly to fit, and difficult to use with a pole, would not buy this product again or recommend to anyone, I would opt for another manufacture, thought I was getting similar product to before. Very disappointed customer. Kind regards N Thomas
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that this blind did not meet your expectations, especially given your positive experience with a previous purchase. We're sorry to hear that you found the blind difficult to fit and challenging to operate with a pole. We value your comments regarding both the installation process and product design. We would encourage you to contact our Customer Service team if you have not already done so, as they may be able to provide guidance on the operation of the blind.