veluxblindsdirect.co.uk Reviews

Consumer Goods

(17023 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
8/10

Our two smaller blinds were fine and once we’d worked out how to remove the old ones, fairly simple to replace. The larger blind came with a detached runner string. This was not seen until it was installed, whereupon we had to remove it and rethread it through the slats. If delivery hadn’t taken so long, we would have probably returned it, but as it was we managed the fairly fiddly repair job.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're pleased to hear that the two blinds were straightforward to replace. However, we're sorry to learn that the larger blind arrived with a detached runner string and that this only became apparent after installation. We understand how frustrating it must have been to remove the blind and carry out a fiddly repair yourself. We also appreciate your comments regarding the delivery timescale, which influenced your decision to repair rather than return the item.

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