Blind was not fit for purpose - string came out of housing when fitting and a screw was missing. Fitting is very fiddly, requires 2 people and instructions are unclear. Response from customer service is slow and only being available Mon-Thu is ludicrous. Extremely poor experience with your company and product
Comment by veluxblindsdirect.co.uk:
Thank you for your honest review. Providing excellent service is our priority, and we apologize for falling short. Please let us know how we can support you going forward.