I've spoken to two really clued up people recently, guiding me through what i need to order. Not only were they polite, friendly and professional, they made me feel listened to. the Windows we have are really old, a testament to their build quality. when I was ordering, I felt a little lost, not knowing which product would fit the windows we have. The phone advisers were so switched on, they navigated me round and even put up with my green-ness in finding the code I needed.
