Your website crashed when I ordered to products and I ended up with a Duplicate order which could not be cancelled so I had to request a Return. That took over a week for it to be Approved and then the Collection could only be arranged for "During 8am till 6pm" which is woeful in this day and age
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re truly sorry for the inconvenience caused by the duplicate order and the delays in processing your return. We appreciate your patience throughout the return process. Your feedback about the collection time window is noted — we agree that more flexible options are important and will work on improving this.