You sent me this questionnaire when I still haven't got my blinds so can't answer half the questions. I ordered them on the 20th Nov & as of yet not received them. After alot of searching on my order page I managed to find a tracking address but they only say maybe delivered today, so still not sure if they are arriving today or not. I was informed that my order was despatched on the 26th Nov, it is now the 4th Dec.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry that you did not receive the product at the time of the survey. For these particular blinds, our shop indicates an estimated delivery time of 8–9 working days before the order is placed. I’m glad we were able to confirm that your blinds were delivered on 04.12.2025, which was the expected date shown on your order confirmation, and that you are happy with the product.