Good design let down by dirty marks on both blinds I received. On both blinds, these marks were about 10cms from the bottom of the blinds and only showed when the blinds were fitted and rolled down. Easy to fit let down by lack of information of what to remove from the original 1980's installation. Four packages for two blinds on one order seems excessive. Good delivery service let down by confusing communications, viz - "one item despacted from Annecy", then a long silence till three messages of "parcel with Evri"
Comment by veluxblindsdirect.co.uk:
Thank you for sharing your experience. We’re truly sorry for the issues you experienced — from the marks on your blinds and unclear installation guidance to the confusing delivery updates. Your feedback is important to us, and we're continually working to improve our service. If you need any assistance with your blinds or the return process, please reach out to our support team.