Only 6 screws needed in installation. Got 14 in pack. Only 2 holes in side pieces but 3 on illustration!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry for any confusion created by the screws provided and the illustration in the guide.
If you need any help completing the installation, our customer service team is happy to assist.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry for any confusion created by the screws provided and the illustration in the guide. If you need any help completing the installation, our customer service team is happy to assist.