I ordered a blind for a ggl 8 window. However I had to purchase a ggl uk8 blind. The rails were 50mm longer than the window frame and I had to cut to fit. I also had to alter the blind string which was a hit and miss affair.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear about the difficulties you encountered with fitting the blind to your GGL 8 window. If you'd like further assistance or have any questions, please don’t hesitate to contact our customer service team.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear about the difficulties you encountered with fitting the blind to your GGL 8 window. If you'd like further assistance or have any questions, please don’t hesitate to contact our customer service team.