I was told I was receiving 20 boxes, not 1, asked to be contacted by complaints team. Was promised I'd hear back, never did. Turns out the 20 boxes will not be arriving as I was sent the wrong link and ordered them to the UK. Asked for delivery to be redirected or cancelled, told today it probably will be. New order coming via Irish site. Really annoyed with having to contact Velux so many times, but getting no response.
