veluxblindsdirect.co.uk Reviews

Consumer Goods

(15721 public reviews)
Rating of  8.4  from 0 - 10
veluxblindsdirectcouk
9/10

Yes I do, I had an older GHL206 window with the old type fixing brackets, nowhere (that I could see) did it say that you MUST purchase these plastic fixings if your window is pre 2012 (which mine was) so when the blind arrived it said not GHL but RHL, it would not fit I spent an hour or more messing with it before getting in touch to return the blind, as I thought they had sent the wrong one, then I had to wait 7 days (not the 3 days it said ) waiting for an email from returns in the end it did come and they again put on RHL I spoke to your customer service and they said it wa sthe correct blind, but if I had the older type window I would need the new type brackets!!!! Why wasn't I told this before?? I then had to wait another 5 days for the brackets which cost me another £11.00 This should be easier to see on your website thats why I am disappointed with Velux

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