Ordered 2 blinds first one we opened had no instructions used video to put together from Utube Took an age to put together! Did 2nd one next day instructions in the box!! easy to put together when you have these Another point the 2 plastic pieces that fit in the bottom of the blind runner were loose in box of 1st blind with no instruction to insert the on the video my husband had to take the 1st blind down to slot these in Why wasn’t the box checked for instructions and also ensure the two plastic pieces were either in some sort of packaging so that you know they are to be used? What’s it the returned item? Don’t expect this sort of service from company of your size. These blinds were not cheap! Blinds are lovely apart from the faff!!!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We apologize for the lack of installation instructions in the package. The instructions are available on our website at any time. If there's anything we can do to help, please reach out to our support team.